Privacy Policy

Tokuden Co., Ltd. (hereinafter, "Tokuden") believes in its social responsibility to handle customers' personal information appropriately, and complies with the laws and regulations regarding personal information. Tokuden protects the personal data of customers in accordance with the following privacy policy to ensure security and credibility.

Use of Personal Information

Tokuden uses personal information within the scope of the following purposes.
When the need to use a customer's personal data for any purpose that goes beyond the following purposes arises, Tokuden will obtain the customer’s consent before using the information for such purpose:

  • Response to inquiries; response to request for sample testing or plant tour; and for sending literature.

Security of Personal Information

Tokuden implements the necessary and appropriate security measures to prevent the disclosure, loss, or destruction of personal data, and to ensure the safe handling of such data.

Commission of Personal Information

When entrusting a third party with the handling of personal information, in whole or in part, Tokuden conducts an impartial investigation into, and exercises necessary and appropriate supervision over the third party to ensure the security of the entrusted personal information.

Provision of Personal Information to Third Parties

Tokuden does not disclose customers' personal information to any third party without obtaining the prior written consent of the customer, except as specified by laws and regulations, including the Personal Information Protection Law.

Disclosure and Correction of Personal Information

Tokuden responds to requests from customers for disclosure of personal information without delay.
If the customer's identity cannot be confirmed, Tokuden will not comply with the request.

If there is a mistake in the personal information held, Tokuden will comply with requests from customers for correction, addition, or deletion immediately following due review of the requests. If the customer’s identity cannot be confirmed, Tokuden will not comply with such requests.


Tokuden may revise this Privacy Policy at any time. The revised Privacy Policy shall take effect on the date of posting on this website, unless otherwise specified by Tokuden.

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